Entering the world of maintenance and janitorial work can be intimidating. For a lot of those who are interested, it is unclear what the actual qualifications are to land a maintenance or janitorial job. Knowing this, we decided to help you get a better understanding of what is required for this line of work. In this post, we will address the basic skills that you need to start a career in maintenance.
Written and Oral Communication
Janitorial jobs are not just about cleaning. They require you to be able to clearly communicate with a team and management about the needs of a client. Written and oral communication will help you to effectively determine what needs to be done and will make it easy for you to handle working effectively in a team setting.
Attention To Detail
In order to be the right candidate for a long-lasting maintenance career, you will need a strong attention to detail. Truly effective cleaning personnel have the ability to recognize details that allow them to provide exceptional service no matter the location. By focusing on certain key features, you will be able to target problem areas and ensure that you provide incredible service regardless of the tasks that you are assigned.
General Industry Knowledge
In order to be successful on a maintenance team, you will need to be able to learn new information quickly. An effective janitorial worker will know how to think on their feet, is open to creative problem solving, and more importantly, knows the right tools to use for the job. It is important to understand which products and tools to use in order to manage certain kinds of spills or messes. Transversely, it is important to know which products cannot be used or mixed in order to avoid health risks or property damage.
Exceptional Customer Service
At the heart of any maintenance job, it is crucial to be committed to exceptional customer service. Maintenance and janitorial teams are built around providing care for clients. This means being able to go above and beyond to ensure that every task is executed correctly. In some cases, this means communicating with your team to make sure the necessary tasks are handled. In others, it means being able to follow new directives at a moment’s notice. To provide great customer service, you will need to be able to communicate with your manager and your team to get the job done right.
Being successful in the world of janitorial work means being able to turn directives into direct solutions. You should be ready to work with your team to provide exceptional service. Successful candidates will show ambition and a commitment to providing high-quality work. As long as you are ready to support your team and work hard, you will be able to land and maintain a maintenance job on a top-notch crew. Show the interviewer that you are a hard and dedicated worker who is committed to success and you will do great!